Privacy Policy

Followers Unfollowers Tracker System LTD (“Tracker”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Tracker website, mobile application, APIs, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different categories of information depending on how you use our Services.

Personal Information

When creating an account or contacting us, we may collect:

• Full name

• Email address

• Username

• Company name

• Billing information

• Country or region

• Account preferences

Providing certain information is necessary for creating and maintaining your account.

Usage Information

We automatically collect information about how you interact with our Services, including:

• Pages viewed

• Features used

• Session duration

• Clicks and interactions

• Navigation paths

• Login activity

• Search queries

• App usage statistics

Device Information

We may collect information about your device, including:

• Device model

• Operating system

• Browser type

• App version

• Device identifiers

• Screen resolution

• Language settings

• Time zone

• Mobile network information

Technical Information

For security and performance purposes, we may collect:

• IP address

• Log files

• Error reports

• Crash reports

• Diagnostic information

• Performance metrics

• API requests

• Server logs

Social Media Data

If you connect supported third-party social media accounts, we may process information that you authorize those platforms to share with us.

Depending on permissions granted, this may include:

• Public profile information

• Audience demographics

• Engagement metrics

• Reach statistics

• Performance analytics

• Content metadata

We do not access private messages, passwords, or information that has not been authorized by you or the relevant platform.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Services

• Authenticate users

• Process subscriptions

• Generate analytics

• Improve our products

• Personalize user experience

• Respond to support requests

• Detect fraud

• Prevent abuse

• Maintain platform security

• Monitor system performance

• Comply with legal obligations

3. Artificial Intelligence and Analytics

Tracker uses automated technologies, including artificial intelligence and statistical models, to generate audience insights and recommendations.

AI-generated analytics are produced using data provided by users and authorized third-party services.

These insights are intended to support business decisions and should not be considered guarantees of future performance.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Keep users signed in

• Improve website performance

• Measure traffic

• Analyze usage

• Enhance security

Users may manage cookie preferences through their browser settings.

Disabling cookies may affect certain features of the Services.

5. Mobile Application Permissions

Depending on your device and operating system, the Tracker mobile application may request permission to access:

• Internet connection

• Push notifications

• Camera (when uploading profile images)

• Photo library

• Device storage

Permissions are requested only when required for a specific feature and may be revoked at any time through your device settings.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under one or more of the following legal bases:

• Performance of a contract

• Your consent

• Compliance with legal obligations

• Legitimate business interests

• Protection of vital interests

Where processing is based on consent, you may withdraw that consent at any time.

7. Sharing Information

We do not sell your personal information.

We may share information with:

• Cloud infrastructure providers

• Payment processors

• Analytics providers

• Customer support platforms

• Security service providers

• Legal authorities when required by law

These third parties are contractually obligated to protect your information and process it only for authorized purposes.

8. Third-Party Services

Our Services may integrate with third-party providers such as:

• Google Analytics

• Firebase

• Stripe

• Apple App Store

• Google Play

• Cloud hosting providers

• Social media platforms

Each provider has its own privacy practices, and we encourage you to review their policies.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)

• Contractual obligations

• Technical security measures

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services

• Fulfill contractual obligations

• Resolve disputes

• Enforce agreements

• Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized.

11. Data Security

We implement industry-standard technical and organizational measures to protect your information.

These measures may include:

• Encryption in transit

• Encryption at rest

• Secure authentication

• Access controls

• Security monitoring

• Firewalls

• Regular security updates

• Backup systems

While we strive to protect your information, no system can guarantee absolute security.

12. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your information

• Restrict processing

• Object to processing

• Receive a copy of your data

• Withdraw consent

• Lodge a complaint with a supervisory authority

We will respond to verified requests within the time required by applicable law.

13. Account Deletion

You may delete your account at any time through the application settings or by contacting us.

Following deletion:

• Your account will be deactivated.

• Personal information will be deleted or anonymized where legally permitted.

• Certain records may be retained where required by law, for fraud prevention, taxation, or legitimate business purposes.

14. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will delete it promptly.

15. Marketing Communications

We may send emails regarding:

• Product updates

• Security notices

• Feature announcements

• Service notifications

• Promotional offers

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Important service-related communications cannot be disabled while your account remains active.

16. Push Notifications

The mobile application may send push notifications relating to:

• Account activity

• Reports

• Product updates

• Security alerts

• Subscription information

You may disable notifications through your device settings.

17. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect.

• Request deletion of personal information.

• Request correction of inaccurate information.

• Receive information regarding disclosure practices.

Tracker does not sell personal information as defined by applicable California law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will revise the “Last Updated” date and, where appropriate, notify users through the Services or by email.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

19. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us:

Followers Unfollowers Tracker System LTD
221B Baker Street
London
United Kingdom

Email: privacy@followersltd.com

Website: https://followersltd.com

We will make reasonable efforts to respond to all privacy-related inquiries in a timely manner.